Frequently Asked Questions
Do I need to move everything out during restoration?
In most scenarios, you don’t need to remove all your belongings. At Paul Davis Restoration of Greater Portland ME, our team carefully assesses the affected areas to determine whether moving certain items is necessary. If anything must be packed out to protect it or facilitate repairs, we’ll let you know in advance and help coordinate the process.
Can I walk through my home while it’s drying?
It’s best to keep foot traffic to a minimum in any wet or drying areas. This helps reduce the risk of accidents and speeds up the drying process. If you must walk through, please wear proper footwear. Our technicians at Paul Davis Restoration of Greater Portland ME will guide you on the safest way to navigate your home.
My ceilings are wet. What needs to be done?
Our certified professionals evaluate moisture levels to see how far water has traveled. In some cases, we may need to open sections of the ceiling to increase airflow or remove wet insulation. By thoroughly drying these areas, we reduce the risk of mold growth and structural damage. We’ll keep you informed every step of the way.
How do you handle sewage contamination?
Sewage issues pose severe health hazards, which is why our team at Paul Davis Restoration of Greater Portland ME follows strict safety protocols. We use commercial-grade disinfectants to sanitize hard surfaces thoroughly. However, porous materials like drywall or carpet that absorb contaminated water may require removal and disposal.
What happens when water floods my property, and what are the potential effects?
– Drywall & Paint: Water can cause paint to peel or bubble, and it may seep behind walls into insulation.
– Wood Damage: Over time, water weakens wood, leading to warping or rot.
– Flooring: Carpets and hardwood floors can be ruined if not treated quickly.
– Electronics & Safety: Moisture can harm electrical systems and devices, creating potential hazards.
At Paul Davis Restoration of Greater Portland ME, we respond swiftly to minimize damage, extract water, and thoroughly dry all surfaces to protect your home or business.
How long does it typically take to dry a property?
Every situation is different, but a typical drying timeline is around 2–5 days, depending on the severity of the water damage. Factors like how long the water sat and the materials involved can influence this timeframe. Paul Davis Restoration of Greater Portland ME monitors moisture levels daily to ensure an efficient drying process.
What services does Paul Davis Restoration of Greater Portland ME provide?
We specialize in Water Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation, Storm Damage Restoration, Contents Cleaning & Storage, Reconstruction Services, Property Improvement, Kitchen Remodeling, Bathroom Remodeling, Biohazard/Trauma Cleanup, Commercial/Industrial Restoration, and Residential Restoration. With our combination of technical expertise and rapid response, we aim to restore properties to their pre-loss condition as quickly as possible.
Does Paul Davis Restoration of Greater Portland ME handle insurance claims for clients?
We work with all major insurance carriers and provide direct billing. We’ll keep you informed every step of the way, so you don’t have to manage complex paperwork on your own.
Are you licensed, insured, and bonded?
Yes. Paul Davis Restoration of Greater Portland ME holds all required licenses, carries full insurance, and our technicians receive ongoing training and certifications. This ensures your property is in skilled, trustworthy hands.
How quickly can you respond to an emergency?
We have a 24/7 emergency response team that typically arrives on-site within 60 minutes. Rapid response is key to preventing secondary damage like mold growth or structural deterioration.
How do you assess the extent of the damage?
We use cutting-edge tools—such as infrared cameras and moisture meters—to detect hidden water pockets or structural compromise. This helps us create a targeted plan for cleanup, drying, and restoration.
What do you do to prevent mold growth after water damage?
Effective mold prevention relies on fast, thorough drying. We use high-capacity dehumidifiers, industrial-grade air movers, and anti-microbial treatments on vulnerable surfaces. This process helps ensure mold can’t take root in your home.
Do you offer any service guarantees?
We stand by our work and want our customers to have total peace of mind during and after the restoration process.
Are your cleaning products and methods eco-friendly?
We strive to use environmentally conscious cleaners whenever possible, balancing strong remediation power with safety for people, pets, and the planet. At Paul Davis Restoration of Greater Portland ME, we’re dedicated to responsible restoration.
What safety measures does Paul Davis Restoration of Greater Portland ME take on-site?
Our technicians follow guidelines set by the IICRC and OSHA, wearing PPE and using containment strategies to keep unaffected areas protected. Safety for both our crew and your family is our top priority.
Can you remove tough odors like smoke or mildew?
Yes. We have specialized equipment—such as ozone machines and hydroxyl generators—to neutralize persistent odors at their source. Our process doesn’t just mask odors; it fully eliminates them.
Do you provide post-restoration cleanup services?
Absolutely. After the primary restoration work is done, we perform a thorough cleanup, including deodorizing and sanitizing, so your property is move-in ready.
Can I stay in my home during the restoration?
It depends on the extent of the damage and the type of repairs needed. In some cases, it’s safe to remain at home; in others, relocating temporarily might be best. We’ll advise you based on your unique situation.
How long does the entire restoration process usually take?
Timelines can range from a few days for minor water damage to several weeks for major fire or mold projects. Paul Davis Restoration of Greater Portland ME provides a detailed plan and timeline upfront and keeps you updated as work progresses.
What should I do if I have a water or fire emergency?
First, ensure everyone is safe and contact emergency services if needed. Then call Paul Davis Restoration of Greater Portland ME at (207) 800-7712. The sooner we start remediation, the better we can prevent additional damage.
What types of properties does Paul Davis Restoration of Greater Portland ME serve?
We handle residential and commercial properties of all sizes—everything from single-family homes to large industrial complexes in Cumberland County, York County, and surrounding areas.
How expensive is it to treat mold in a home?
Costs vary depending on the severity of the infestation, the materials affected, and the methods required. We charge a small inspection fee, which is credited if you choose us. That way, you can get a more accurate quote.
What health problems can mold cause?
Mold can exacerbate allergies and respiratory issues, causing congestion, sneezing, itchy eyes, or more severe reactions in those with compromised immune systems. Paul Davis Restoration of Greater Portland ME aims to resolve mold problems swiftly to keep your indoor environment healthy.
Do I have to be home while you work?
Not necessarily. Many homeowners choose to leave during the restoration process. Our team will keep you updated on progress and ensure your property is secure while you’re away.
Do you offer reconstruction services if parts of my home are demolished?
Yes! Paul Davis Restoration of Greater Portland ME provides full-service restoration, including reconstruction. We handle everything from tear-out and debris removal to rebuilding and finishing touches.
Do you provide 24/7 emergency service in Cumberland County, York County, and surrounding areas?
Absolutely. Whether it’s a holiday or the middle of the night, our crews are on standby to answer your call. Arriving within 60 minutes helps us minimize damage by acting fast.
Does Paul Davis Restoration of Greater Portland ME work with homeowners’ insurance companies?
We work with all major insurance carriers and provide direct billing. We’ll collaborate with your adjuster to ensure smooth communication, accurate documentation, and proper coverage for your restoration work.
What if my insurance adjuster suggests a different restoration company?
You have the right to choose your preferred restoration provider. We’re happy to discuss our qualifications and expertise to make sure you feel confident entrusting Paul Davis Restoration of Greater Portland ME with your property.
Still Have Questions?
Our expert team is ready to answer any questions and provide the professional restoration service your property needs.
What Our Satisfied Customers Say
"Definitely my go to restoration company in Maine. Jeff and his team were and still are excellent communicators. They’re always on time, help me with any questions I have, and made sure my experience was no less than perfect! Thank you!!!"
"I found Paul Davis as a result of an insurance claim for an unexpected ice dam that ruined a decent chunk of my bedroom wall. Jeff and Andy came out the same evening that I filed the claim and began the inspection process and abatement happened that same weekend."
"John and Jeff were a pleasure to work with. The team is knowledgeable and hardworking. When issues came up, they were dealt with promptly and with care. If I could give Jeff and his team an 11/10, I would. Will definitely keep these guys in my contacts."
Our Service Area
Serving Greater Portland ME
- Berwick
- North Berwick
- South Berwick
- Acton
- Alfred
- Biddeford
- Bridgton
- Brownfield
- Casco
- Cornish
- Denmark
- East Baldwin
- Lebanon
- Sebago
- East Waterboro
- Fryeburg
- Hiram
- Hollis Center
- Kennebunk
- Parsonsfield
- Limerick
- Limington
- Naples
- North Waterboro
- Porter
- Sabattus
- Georgetown
- Raymond
- Sanford
- Shapleigh
- Springvale
- Standish
- Steep Falls
- Waterboro
- Wells
- West Baldwin
- Buxton
- West Newfield
- Bailey Island
- Biddeford Pool
- Bowdoinham
- Brunswick
- Bustins Island
- Chebeague Island
- Cliff Island
- Cumberland Center
- Freeport
- Gorham
- Gray
- Long Island
- Windham
- Bowdoin
- Phippsburg
- Ocean Park
- Old Orchard Beach
- Orrs Island
- Pownal
- Saco
- Scarborough
- Harpswell
- Topsham
- Westbrook
- Yarmouth
- North Yarmouth
- Falmouth
- South Portland
- Cape Elizabeth
- Peaks Island
- Portland
- Cumberland Foreside
- Auburn
- Durham
- Lewiston
- Lisbon
- Lisbon Falls
- New Gloucester
- Poland
- Bath
